Hello. WQAD Messenger Service.
I just received an odd call. Now, odd calls are actually fairly common to the newsroom. Still, I’m baffled every time I receive such a call, wondering why the caller thought this call was the correct course of action to take.
Me: WQAD Newsroom.
Caller: Yes, can you tell the Illinois Department of Transportation that their two workers are doing a great job patching Andalusia Road.
Me (intending to appease the caller with no intention of calling IDOT for him): Okay.
Caller: Now, will you do that for me?
Me (refusing to out and out lie): No, sir. We are not a messenger service, but I can give you IDOT’s number so you can call them yourself.
Caller (baffled): Um, okay.
Okay, I was a bit rude by saying we’re not a messenger service. However, I was so taken aback that this person was able to look up the phone number to WQAD, but couldn’t look up the number to IDOT. Why would someone think that the newsroom is the proper place to call to convey a message to a state department? Weird.
Posted: February 15th, 2011 under Behind the Scenes.
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